1. General Policy

At Quency Global India, we are committed to customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help. Our refund policy covers the terms and conditions for seeking a refund for products or services purchased directly from us.

2. Eligibility for Refunds

• Physical Products: To be eligible for a refund for a physical product, it must be returned in its original condition, unused, and in the same packaging within [number of days] days from the date of purchase.

• Digital Products or Services: For digital products or services, refunds are considered on a case-by-case basis and are subject to the terms of the specific product or service.

3. Refund Process

To request a refund, please follow these steps:

• Contact Us: Send an email to [your contact email address] within the specified refund period. Please include your order number, a description of the issue, and the reason for the refund request.

• Review: Our team will review your request and may contact you for additional information if needed.

• Approval: If your request is approved, we will initiate the refund process.

4. Refund Methods

• Credit Card Payments: If your refund is approved, we will process the refund to the original payment method used during the purchase. Please allow [number of days] business days for the refund to reflect on your credit card statement.

• Other Payment Methods: If you used an alternative payment method, we will work with you to process the refund through an appropriate channel.

5. Exceptions

Please note that the following conditions may apply:

• Non-Refundable Products or Services: Some products or services may be non-refundable. This information will be clearly stated at the time of purchase.If you are looking for bracelet. There’s something to suit every look, from body-hugging to structured, from cuffs to chain chain bracelet and cuffs.

• Partial Refunds: In some cases, we may offer partial refunds for products or services that have been partially used or for specific reasons as determined by [Your Company Name].

6. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at [your contact email address]. We are here to assist you and address any issues promptly.

7. Changes to the Refund Policy

Quency Global India reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.